Check first, to see if you can still read the Microsoft Windows Product Key label on the bottom on the computer. If you can, you can download a copy of the Windows 7 image from here.
You can then burn a bootable disc using ImgBurn burn at the slowest speed possible. Use the product key from the bottom of the computer to reinstall Windows 7. Let me know what results you get with that. Take a look at this link for more information on using Knoppix to pull information from a hard drive that won't load Windows. Hope this information helps! View solution in original post. I have a Presario CQ61 notebook in which the hard disc completely failed. I have replaced this by a near equivalent and checked it using the long test program.
The various programs loaded with names appearing on lower screen but when it came to start the process of building the XP, a blue screen state indicated the following error code. I'm sorry you're running into this issue with reinstalling XP. I want to see what drivers are available for your specific model. There could be a resolution within the drivers. Which CQ61 do you have? You can find your full model name on the bottom of the computer could be inside the battery compart I'll keep an eye out for your reply.
Many thanks for picking up my problem. The machine was dumped on the table in Oxford by my Grandson who purchased the kit in Switzerland where he lives. He couldn't remember whether he had the recovery discs at home.
I first tried to run the hard drive tests which wouldn't even start and I replaced the drive. I've already told my Grandson that he can say goodbye to anything he had on the drive but I should like to get him started again even if its as ancient as XP.
I think he was running Windows 7. If you can replicate the problem, you can usually determine the cause. The next section discusses how to use this tool. Advanced troubleshooting of crash dumps can be very challenging if you are not experienced with programming and internal Windows mechanisms. We have attempted to provide a brief insight here into some of the techniques used, including some examples. However, to really be effective at troubleshooting a crash dump, you should spend time becoming familiar with advanced debugging techniques.
Also see the advanced references listed below. Verify that the computer is set up to generate a complete memory dump file when a crash occurs.
See the steps here for more information. Locate the memory. On the other computer, download the Windows 10 SDK. Start the install and choose Debugging Tools for Windows. This installs the WinDbg tool. This is the recommended method. If the computer is not connected to the Internet, you must specify a local symbol path.
Click on Open Crash Dump , and then open the memory. See the example below. There should be a link that says! Click that link. This will enter the command! There will be rows of numbers with each row followed by a colon and some text. See Using the! There are many possible causes of a bugcheck and each case is unique. The problem here is with mpssvc which is a component of the Windows Firewall.
The problem was repaired by disabling the firewall temporarily and then resetting firewall policies. Additional examples are provided in the Debugging examples section at the bottom of this article.
We estimate that about 75 percent of all Stop errors are caused by faulty drivers. The Driver Verifier tool provides several methods to help you troubleshoot. These include running drivers in an isolated memory pool without sharing memory with other components , generating extreme memory pressure, and validating parameters.
If the tool encounters errors in the execution of driver code, it proactively creates an exception to let that part of the code be examined further. Driver Verifier consumes lots of CPU and can slow down the computer significantly. You may also experience additional crashes. Verifier disables faulty drivers after a Stop error occurs, and continues to do this until you can successfully restart the system and access the desktop.
You can also expect to see several dump files created. But five months! Why don't you just reinstall Windows? You're going to need to get an XP installation CD in any case. You can borrow one from a friend that matches the version installed on your computer or, if you have an OEM machine Dell, HP, etc. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Hi I have the same problem as above - but my problem is that I am trying to install XP and it throws up this error.
The symptoms of a Stop error vary according to your computer's system failure options. For additional information about how to configure system failure options, click the following article number to view the article in the Microsoft Knowledge Base:. The four parameters that are included in the error signature information BCP x and inside the parentheses " of the technical information for the Stop error may vary according to the computer configuration.
The following file is available for download from the Microsoft Download Center: Download the package now. Download the bit package now. For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:.
Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file.
The English version of this hotfix has the file attributes or later that are listed in the following table. The dates and times for these files are listed in coordinated universal time UTC.
When you view the file information, it is converted to local time.
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